FAQ


 

Frequently Asked Questions

I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

Resolution: Make sure you close other programs (including your Internet browser) before you run the final fix (Repair & Optimize, Fix, Clean or Clean-up).  This is because PC Activator cannot fix or clean up items that are in use by other programs.

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How do I install PC Activator?

PC Activator can be downloaded and installed from the official PC Activator website. Follow the instructions below to download and install the software:

a. Open your internet browser and go to http://www.pcactivator.com.

b. From main window, select ‘DOWNLOAD NOW” button or ‘Download’ option from top right.

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c. When prompted, select “save file” or “save to disk” option on the dialog box. Note down the location where the file is getting saved.

d. Once download is complete, locate the downloaded file and double click it to initiate the installation procedure.

e. Follow on-screen instructions to install PC Activator:

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Click ‘Next’ to continue…

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Read through the end user license agreement and then click “I Agree” to continue.

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f. Click ‘Finish’ to complete the installation and start PC Activator on your computer.

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How can I see if my software is activated?

a. Launch “PC Activator” application from Start menu or Desktop shortcut.

b. Once the main application screen is open, click ‘License’ button from the top menu panel.

c. This will display the registration status of your software (Please refer screenshot below).

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d. In addition to registration information, you can see the Product Version, User ID, License Key, License Expiry date, Registered user information etc. from the ‘License’ screen.

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Where can I purchase a PC Activator License?

a. After installing PC Activator and launching for the first time in your computer, you will be prompted to scan your computer for errors followed by a prompt to register PC Activator.

b. If you have purchased the software already, you can use the license information received through email to register PC Activator. Click ‘Activate Now’ button to register and unlock full functionality of PC Activator.

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c. If you do not have a License key, click the ‘Get License Key’ button. This will take you to the PC Activator website to purchase your copy of PC Activator.

d. Provide your Full name, Email and Country in the respective fields and click ‘Register Now’ button.

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e. Choose your preferred payment method from the next screen (Credit Card or PayPal) and complete the purchase.

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f. You will receive a copy of your License information to the email address you entered on the previous screen. Save this email for future reference.

g. After receiving the License information, please follow the steps below to register your copy of PC Activator:

i. Open PC Activator (Start -> Programs -> PC Activator folder -> PC Activator)

ii. Click on the ‘About’ tab

iii. Click on Register

iv. Enter name where indicated

v. Enter the license key received via email

vi. Click register

vii. Restart PC Activator

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How can I contact PCActivtors’team or get some support?

a. Open PC Activator from your Desktop or Start menu.

b. Once the application is launched, click on ‘Home’ tab on top of the screen

c. Help and Support can be obtained by clicking ‘Help’ button from the bottom left of the screen (Please refer screenshot below)

d. Clicking ‘Help’ button will directly launch PC Activator Customer Support page on your Internet browser

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e. You can either choose to contact Email or Chat support from the support page. Enter your details, issue description and click ‘Submit Ticket’ button to create an email support ticket.

f. Alternatively, you can click the ‘LIVE CHAT NOW’ button to chat live with a PC Activator support executive (Please refer screenshot below)

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Where can I find my license key?

a. Open PC Activator from your Desktop or Start menu.

b. Once the application is launched, click on ‘License’ tab on top of the screen.

c. This will display the License information of your software (Please refer screenshot below).

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d. You can find the registration information, Product Version, User ID, License Key, License Expiry date, Registered user information etc. from the ‘License’ screen.

e. You can refer the email you received from PC Activator site while purchasing the software to recover License information.

f. Alternatively, you can visit the PC Activator online License lookup page to recover your product License. Visit website https://www.safecart.com/purchase-lookup/ and provide details such as

Email, First and Last name, Zip/Postal code and Credit card information to retrieve License information for PC Activator (Please refer screenshot below).

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License key does not work.

Resolution:  Make sure you are entering your correct license key.  Receipt numbers are sometimes mistaken for license keys.  Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:

1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.

2. The correct license key format for PC Activator is: XXXX-XXXX-XXXX-XXXX (four series of four characters).

3. Please note that any 0 in the license key is a zero.

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Brief description about PC Activator features

1. General Settings

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This option can be accessed from ‘Settings’  ‘General Settings’ (1 & 2 on screenshot) button from the top pane.

a. In this section, you can setup application start-up and exit options from the ‘Application Settings’ option (3 on screenshot).

b. Display language preference can be set using drop down menu available at the ‘Language Settings’ section (4 on screenshot).

c. In addition, you can setup PC Activator to ignore and exclude issues you have exempted from fixing during an earlier system scan (5 on screenshot).

d. You can save all modified settings by clicking ‘Save Settings’ button from top right.

2. Scheduled Scans

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This option can be accessed from ‘Settings’  ‘Scheduled Scans’ (1 & 2 on screenshot) button from the top pane.

a. In this section, you can setup automatic scheduled scan intervals (Run once/ Every day/ Every week or Do not schedule) using ‘Select type of schedule’ option (3 on screenshot).

b. Based on the scheduled scan, you can setup a single date and time or select days of week for automatic system scans using ‘Setup the date’, ‘Setup the time’ and ‘Select the days of the week’ sections (4 on screenshot).

c. You can save all modified settings by clicking ‘Save Settings’ button from top right (5 on screenshot).

d. You can save all modified settings by clicking ‘Save Settings’ button from top right.

e. For more information on how to use the ‘Scheduled Scans’ option, you can refer our online FAQ page by clicking ‘Help’ button.

3. Backup / Restore

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This option can be accessed from ‘Settings’  ‘Backup & Restore’ (1 & 2 on screenshot) button from the top pane.

a. In this section, you can setup automatic backup of registry during each repair attempt by PC Activator using ‘Backup / Restore Settings’ section (3 on screenshot).

b. If Backup registry option is enabled, you can specify the drive location for such backups using the ‘Save registry backups to this folder:’ section (4 on screenshot).

c. You can save all modified settings by clicking ‘Save Settings’ button from top right (5 on screenshot). .

d. For more information on how to use the ‘Backup / Restore Settings’ option, you can refer our online FAQ page by clicking ‘Help’ button.

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