FAQ


 

Frequently Asked Questions

License Key Lookup:

Can’t find your license key? Use our online lookup: https://www.safecart.com/purchase-lookup/

I purchased PC Activator but I’am being returned to the website to purchase the product again.   

Resolution:  Please activate PC Activator:

1.  Open PC Activator  (Start -> Programs -> PC Activator folder -> PC Activator)
2.  Click on the About tab
3.  Click on Register
4.  Enter name where indicated
5.  Enter the license key received via email
6.  Click register
7.  Restart PC Activator

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License key does not work.

Resolution:  Make sure you are entering your correct license key.  Receipt numbers are sometimes mistaken for license keys.  Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:

1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.

2. The correct license key format for Pc Activator is: XXXX-XXXX-XXXX-XXXX (four series of four characters).

3. Please note that any 0 in the license key is a zero.

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How do I uninstall Pc Activator?

Resolution:

1. Close Pc Activator (if open)
2. Click Start > Programs > Pc Activator
3. Click ‘Uninstall Pc Activator’
4. Click ‘Yes’ to continue with Uninstall and ‘OK’ when complete

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I just completed running a scan and optimizing my PC. When I run the scan again it still shows errors that were not fixed.

Resolution: Make sure you close other programs (including your Internet browser) before you run the final fix (Repair & Optimize, Fix, Clean or Clean-up).  This is because Pc Activator cannot fix or clean up items that are in use by other programs.

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